Data Collection Scope
Identical across all policy pages — we collect account, payment, and session data only.
LEGAL REFERENCE
How hm 77 Handles Your Personal Data
At hm 77, we are clear about what data we collect from your account, how we store it, and who can access it. This policy applies to every...
Account Data ProtectedPakistani Payment Channels CoveredEncrypted StorageNo Third-Party SaleData Access on Request
What This Privacy Policy Covers and Why
We collect the information you provide when opening an account — your name, contact details, and payment identifiers such as your JazzCash or Easypaisa mobile number. We also log session activity, device type, and transaction records to keep your account secure and process withdrawals accurately. This data is held on encrypted servers and is never sold to third parties. Where local law
permits, we may share limited data with payment processors like SadaPay and Raast solely to complete your transactions. You may request a copy of your stored data or ask us to delete it by contacting our support team directly.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
REACH OUR PRIVACY TEAM
How to Contact Us About Your Data
If you have a question about how your data is stored or want to submit a deletion request, our privacy team is reachable through the channels below. We aim to respond within 48 hours for all data-related queries from Pakistan.
Team online
Live Chat
Open the chat widget inside your account dashboard and select the Privacy topic. Our agents handle data queries around the clock for accounts in supported Pakistan regions.
Email Support
Send your data request to our dedicated privacy address. Include your registered mobile number so we can locate your account record and respond accurately within two business days.
Help Centre
Our help centre carries step-by-step articles on downloading your data, updating your contact details, and submitting a formal deletion request without needing to contact an agent.
WHY YOU CAN RELY ON US
Trust Signals Behind Our Privacy Practices
We have built our data practices around the specific needs of accounts in Pakistan, including the payment rails our community uses daily. Every signal below reflects a concrete...
Encrypted Account Storage
All account records, including your JazzCash and Easypaisa identifiers, are stored using AES-256 encryption at rest. Keys are rotated on...
No Data Resale
We do not sell, rent, or trade your personal information to marketing networks or data brokers. Your contact details stay...
Minimal Data Collection
We collect only what is necessary to operate your account and process payments. Fields that are not required for account...
Pakistan-Specific Payment Handling
Because JazzCash, Easypaisa, SadaPay and Raast each have distinct data-sharing requirements, we maintain separate data-handling agreements with each processor to...
Right to Access and Deletion
You can request a full export of your stored data or ask for permanent deletion at any time. We process...
Regular Policy Review
Our privacy policy is reviewed whenever payment integrations change or new account features are added. The date at the top...
POLICY CONSISTENCY CHECK
How This Policy Aligns Across Our Pages
Our privacy commitments are consistent whether you are reading this page, our terms of service, or our cookie notice. The table below shows how key data principles carry across each document so...
Payment Data Handling
JazzCash, Easypaisa, SadaPay and Raast identifiers are treated as sensitive in every document.
Third-Party Sharing
All pages confirm we share data only with payment processors and only to complete transactions.
Retention Period
Account data retention timelines are stated consistently across the privacy policy and terms.
User Rights
Your right to access, correct, and delete data is referenced in both this page and the terms of service.
Cookie Usage
Our cookie notice and this privacy policy use the same categories and the same opt-out mechanism.
Policy Update Process
All policy pages carry a revision date and are updated together whenever a material change is made.
POLICY LAYOUT AT A GLANCE
Six Elements That Define Our Privacy Approach
Rather than burying data practices in legal language, we have structured this policy so each key commitment is visible and specific. Here is what shapes the way we...
Clear Data Categories
We name every category of data we collect — account...
Purpose Limitation
Each piece of data has a stated purpose. Payment identifiers...
Scoped Third-Party Access
Only the payment processor handling your specific transaction receives the...
Account-Level Controls
From inside your account dashboard you can view your stored...
Transparent Revision History
Every time this policy changes, the revision date updates and...
Consistent Enforcement
The same data rules apply whether you deposit via Raast...
Frequently Asked Questions About Your Data
We collect your name, email address, and the mobile number linked to your payment method — for example your JazzCash or Easypaisa number. We also log your device type and session timestamps for security purposes.
Your payment identifiers are shared only with the specific processor handling your transaction. We do not pass your JazzCash number to Easypaisa or vice versa, and neither is shared with advertisers or data brokers.
We retain account records for the period required by applicable law in supported regions. After that period, your data is permanently deleted from our servers unless a legal hold applies to your account.
Yes. Log into your account, go to the privacy section of your dashboard, and submit a data export request. We will prepare your file and notify you when it is ready, usually within five business days.
Submit a deletion request through your account dashboard or email our privacy team with your registered mobile number. We will confirm receipt and complete the deletion within the timeframe required by applicable law.
We use cookies for session management and security. Our cookie notice explains each category in detail and links back to this policy. You can adjust cookie preferences from the settings panel in your browser.
We post the revised policy with an updated date and add a summary of changes to our help centre. Continuing to use your account after the revision date means you have acknowledged the updated terms.